As Aristotle said: ‘We are what we repeatedly do. Excellence is therefore not an act, but a habit.’ The highest performing companies are those that thoughtfully design their organisation so that the sum of its parts all contribute to building and reinforcing those habits.

Alex Lewis from Unleash & Engage describes their approach to designing ‘organisational systems’ to transform business performance.

Download the full whitepaper here…

There is no magic wand or quick fix for Operational Excellence, nor can somebody else put in the hard miles for you and hand you it on a plate.  What we have managed to do at Unleash & Engage is distil the very essence of Operational Excellence, built a 12-week deployment model around this, followed by a three-month sustainment phase where the new habits are embedded as being ‘the way we do things around here’

12 Steps to Achieving Sustainable Operational Excellence.

Our Sustainable Operational Excellence model consists of 12 steps in 12 weeks and is guaranteed to deliver a 20% productivity improvement. 

The main benefit we see when we work with teams is that the level of engagement goes through the roof when people are unleashed from the box that the organisation has put them in (whether intentionally or not).  This is the most satisfying part of our work and the reason why we do what we do.

Once we reach the targets that we agree at the outset, we don’t stop making progress. In our most recent engagement with a large multinational company, we achieved more than double our target levels of improvement – measured during weeks 8 – 12 of the engagement.  One of the client team members said “I’ve been involved in LEAN projects and other improvement stuff, but this is the first time I’ve seen something that’s truly transformational.  What we’ve achieved in such a short amount of time is amazing”.

Our approach contains a number of simple tools, which when combined with leadership coaching, and deployed in just the right way, produces really amazing results.  We have made it successful in project teams, transactional functions, finance teams, sales teams, white collar, blue collar, distributed teams and design teams.

None of the steps are scary and taken in isolation, they can even appear trivial. However, when built together, with the involvement of the team, and the time and commitment from the front-line Manager, the results can be truly staggering. Find out more cContact Unleash & Engage.

A leading thinker and practitioner of Lean, DW Support Services approached Unleash & Engage founder; Mark Gregory to speak about Transformational Change in Real Life.

Mark provided a pre-dinner motivational speech giving practical insights on leading transformational change.  Focusing on Difference, Logic & Emotion, Involvement, Engaging & Communicating, creating new sustainable habits and dealing with loneliness.

When Mark talks about transformational change it doesn’t follow the usual leadership textbook but instead the Unleash & Engage proven approach to achieving real sustainable change and operational excellence and how this approach can be applied in real life.  To find out more contact Mark Gregory.

 

 

 

A leading speaker on Transformational Change, Mark Gregory presented at a James Walker dinner on Transformation Change in Real Life. Sharing practical insights to leading transformational change.  Focusing on Difference, Logic & Emotion, Involvement, Engaging & Communications, New Habits and Loneliness.

When Mark talks about transformational change it doesn’t follow the usual ‘textbook approach’ instead he explains the simple but effective Unleash & Engage system to achieving real sustainable change and how this approach can be applied in both your work and personal life.  To find out more contact Mark Gregory.

 

A leading speaker on Sustainable Operational Excellence, Mark Gregory presented at an Academy of Service Excellence conference on Transformational Change in Real Life.

Mark’s keynote presentation shared practical insights on transformational change.  Focusing on Difference, Logic & Emotion, Involvement, Engaging & Communicating, creating new Sustainable Habits and dealing with Loneliness.

When Mark talks about transformational change it doesn’t follow the usual ‘textbook approach’ but instead he brings to life for the audience the Unleash & Engage proven approach to achieving real sustainable transformational change and shows how this approach can be applied in both your work and personal life.  To find out more contact Mark Gregory.

A leading speaker on Sustainable Operational Excellence, Mark Gregory presented to the Warburtons Annual Leadership Lunch & Awards Ceremony on Leadership & Engagement.  Sharing practical approaches to leadership for employee engagement.  Focusing on Difference, Logic & Emotion and Involvement.

When Mark talks about transformational change it doesn’t follow the usual leadership textbook but instead the Unleash & Engage proven approach to achieving real sustainable change and operational excellence and how this approach can be applied in your work and personal life.  To find out more contact Mark Gregory

 

Unleash & Engage developed and delivered a front-line leadership programme focused on practical techniques to create relationships and develop solutions to support day to day business activity at Datum.

The programme focused on strengths and current team dysfunctions working closely with the DATUM team we established a sustainable basis for team cohesion and a strategy delivery support network.

Gibbs & Dandy approached Unleash & Engage founder, Mark Gregory; a leading thinker on Sustainable Operational Excellence and an experienced practitioner of Lean, to speak about Transformational Change in Real Life.

Mark gave a keynote presentation to the Gibbs & Dandy team sharing practical insights on leading transformational change.  Focusing on Difference, Logic & Emotion, Involvement, Engaging & Communicating, creating new Sustainable Habits and dealing with Loneliness.

When Mark talks about transformational change it doesn’t follow the usual leadership textbook, but instead he brings to life for the audience the Unleash & Engage proven approach to achieving real sustainable change and operational excellence and shows how this approach can be applied in both your work and personal life.  To find out more contact Mark Gregory

Using Unleash & Engage’s expertise in business transformation and change in partnership with the Academy of Service Excellence, we designed and delivered the “Create Amazing” programme for automotive manufacturer Lexus.

This unique customer service programme focused on great service excellence and how to invoke and manage a change in service levels across Lexus Sales Centres.

To find out more about our unique approach to Customer Service Excellence contact Alex

Read more about Lexus here.

A leading thinker and practitioner of Lean, Lexus approached Unleash & Engage founder; Mark Gregory to speak about Transformational Change in Real Life.

Mark presented to the Sales & Marketing teams from Lexus giving practical insights on leading transformational change.  Focusing on Difference, Logic & Emotion, Involvement, Engaging & Communicating, creating new sustainable habits and dealing with loneliness.

So, you can see when Mark talks about transformational change it doesn’t follow the usual leadership textbook, but instead the Unleash & Engage proven approach to achieving real sustainable change and operational excellence and how this approach can be applied in your work and personal life.  To find out more contact Mark Gregory

Read more on Lexus here.