The 4-Week Diagnostic

DIGITAL PLATFORMS & AI: DO THEY MAKE YOUR PEOPLE FEEL AWESOME OR AWKWARD?

Most performance issues aren’t caused by one big problem. They come from small misalignments between purpose, systems and people, quietly compounding over time.

In business today, whether you are focused on a simple daily action or working on a multi-year strategy, you need three things:

  1. Purpose: alignment, understanding and clarity on where you are and where you are heading.
  2. System Capability: business systems & procedures, digital platforms and AI.
  3. Human Capability: the right behaviours, feelings, attitude, belief and perspective.

We believe that your System Capability and your Human Capability must be balanced and correctly aligned. Imagine an axle with a wheel on each end. One wheel represents the capabilities of the system within an organisation. This includes AI, digital platforms plus all the other policies and processes that make the business work.

The other wheel represents the capabilities of its people. This includes their skills, beliefs, behaviour and levels of trust.

While organisations have been investing heavily in the “System” wheel – making it bigger and bigger – their investment in the human wheel hasn’t kept pace, so the two wheels are different sizes. They’re not balanced so, instead of the business moving forward, it just goes round and round in circles.

Axel diagram

How balanced do you believe your System and Human Capability wheels are?

At Unleash & Engage we can help you understand the balance. We run a unique 4-week Diagnostic to identify any imbalance that might be limiting your performance and wasting your resources. Our experienced coaches observe:

System Capability:

  • We’ll look at how your strategic imperatives, objectives and expectations are cascaded throughout your organisation. 
  • We’ll see how problems, blockers and decisions are dealt with or escalated through your organisation. 
  • We’ll see if your purpose, performance, priorities and problems are visible and understood by everyone in your organisation.

Human Capability: 

  • Trust is the foundation of High Performance in any workplace because of its direct effect on people’s attitudes, beliefs and behaviour. Is Trust providing you with a competitive advantage?
  • Our behaviour is driven by our beliefs, our attitudes and how we feel. Do your people believe they can do and achieve great things?
  • Habits are the manifestation of how your people behave and feel, and your culture is just a collection of all of those habits. Are you helping your people build new habits?

We believe you can only observe real habits in real life doing real things. Our assessment is based where the work is being done – be it the board room or on the shop floor. Our coaches will observe the behaviour and habits throughout your organisation and speak to people to find out how they feel about where they work. We’ll soon know if they’re feeling awesome, or awkward. 

So why ask us for help with a Diagnostic?

Because once you know where your wheels are unbalanced or misaligned, you’ll be able to start the journey to get yourself moving faster than you ever thought possible.